Coronavirus (COVID-19) – Advice and FAQs
Our commitment to your safety and well-being
We know that there are lots of concerns about the current serious situation and the uncertainty that everybody is feeling at this time. Our first priority is to protect the safety of our volunteer drivers and our passengers
We wanted to reassure you that we are following the very latest advice from the Government and public health authorities regarding coronavirus (COVID-19).
The advice from the government is that people can continue to use public transport and our services are continuing to run to their planned timetables.
We have taken additional measures to protect both drivers and passengers
- Drivers are provided with PPE gloves/bacterial wipes and hand wash
- Service buses are being cleaned with recommended solution every day, paying particular attention to areas of contact, grab rails, seatbelts and seats
- Drivers 70 and over or those with underlying health condition are no longer able to drive due to being within the high risk category
Government and public health advice continues to be that the most effective measure that people can take to protect themselves and others from the virus is to regularly wash their hands for 20 seconds with soap and water, or use a hand sanitiser gel if soap and water isn’t available.
We have provided below answers to a range of common questions about travelling on our services. For more information on coronavirus, visit https://www.nhs.uk/conditions/coronavirus-covid-19/.
Q. Can I continue to travel on your services?
The advice from the government and public health authorities is that social distancing should be adopted by all. Everyone should avoid non-essential travel. Over 70s, pregnant women and those with chronic diseases should avoid non-essential social contact. Entire households should self-isolate for 14 days if anyone in that household has symptoms.
Q. Are both Bob 1/2 services continuing to run as normal?
Yes. Our services are continuing to operate according to their regular timetables.
Q. Are there any extra measures I should take whilst travelling?
advised by the NHS, people should follow simple measures to stop viruses like
• wash your hands with soap and water often – do this for at least 20 seconds
• always wash your hands when you get home or into work
• use hand sanitiser gel if soap and water are not available
• cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
• put used tissues in the bin straight away and wash your hands afterwards
• try to avoid close contact with people who are unwell
Q. Can you still hire Bob for community group events or private hire?
The government advice is that people should not engage in non-essential travel. Pre booked events therefore may be cancelled by the group themselves or by the charity. Each booking will be reviewed in line with government advise. New bookings will not be taken at this current time
Q. What contingency measures do you have in place if the spread of the virus continues?
The committee members and coordinator are monitoring and reviewing our services on a daily basis and seeking advice from Devon County Council regarding our registered services and our obligations under our bus permits.
Please contact Lyn Price Coordinator 07800745332